02:51 11 Oct 21
I bought my fiancée’s engagement ring from Cultured Brilliance, and I cannot recommend the purchasing experience strongly enough!Google Maps tells me I live 795 miles away from the front door of the business. However, the level of customer service I received as a first-time, remote customer made me feel like a next-door neighbor or a member of a local family that Cultured Brilliance has served for years. Diamond Consultant Tony Rixom was simply impressive the whole way — from initial consultation to confirmation of the ring’s expedited overnight shipping. Thank you, Tony & team!
20:26 05 Oct 21
I love the diamond hoop earrings I bought from Kat. She was so knowledgeable and helpful in my decision making. She has such great jewelry choices available. I especially love the idea of the 'Independence Ring'. Just because I may never remarry doesn't mean I don't deserve one of her gorgeous diamond rings!
17:57 21 May 21
Great service, competitive pricing! Great place to buy diamond jewelry. Kathleen was very sweet and attentive to what we were looking for. Made sure, she had all the pieces we were interested in when we went to the store. No pressure to buy and their professional attitude was so refreshing.
21:22 14 Apr 21
My fiancé and I bought our complete set from Kat and let me tell you... there is NO OTHER WAY to go! Completely the best experience and I adore my ring!
19:08 06 Apr 21
I wanted a ring designed using some of my old stones and also adding some. Kathleen designed several drawings to help me visualize what I wanted and Oliver made it happen. The ring is beautiful and unique and I am thrilled. I now have them making a necklace and bracelet for me. I would highly recommend Cultured Brilliance! They still remember what customer service is all about!
01:31 23 Mar 21
Cultured Brilliance provides first-class products and service! It was extremely easy to design an engagement ring and the finished product was incredible! My wife and I then returned to Cultured Brilliance to purchase our wedding bands. Again, the quality was outstanding and the customer service was far above what most jewelers provide. All of the rings purchased from here turned out perfect. I would highly recommend using Cultured Brilliance for your next diamond / jewelry purchase!
23:20 25 Feb 21
Great experience! Kathleen is wonderful to work with. She was very accommodating to my endless requests. Even when we encountered some shipping issues she was more than willing to help find an alternative solution. 11/10 would recommend and will always refer people to Cultured Brilliance.
17:00 20 Feb 21
I've used their services for repairs only. The owner is very polite, has a lot of knowledge, he's quick with returning items after repairs, and he gives explanations and assistance with choices when needed! I usually drive 30 minutes just ti get here because I like working with them
22:31 28 Oct 20
Had an awesome experience with Kathleen and Oliver! Wanted to go with a cultured diamond for my fiancée's engagement ring. Was thinking the big online stores were my only option, but found Cultured Brilliance after realizing I wanted to be able to inspect before such a meaningful purchase.Kathleen was very helpful, and really made the whole process feel like a concierge experience. She took time to set up an appointment where we could sit and look at an assortment of stones that fit my needs. She was able to source some great options, and found me an incredible deal on a beautiful stone. She was also able to help me work out ideas for the setting.Oliver was great as well. He built us the perfect custom setting for a very reasonable price, even cheaper than the big online stores. His work was absolutely beautiful, and he was great about keeping me up to date through the build process and incorporating any changes I wanted.Overall, I would 100% recommend Cultured Brilliance to anyone who wants beautiful jewelry with a personalized, concierge experience. We are so happy with my fiancée's ring, and we will definitely be back for our wedding rings and any jewelry we need in the future!
16:48 26 Oct 20
I needed a very specific piece of Jewelry and I needed it fast. Despite being on vacation, she was able to track down exactly the piece I needed, at a price I could not turn down, and overnight the piece from half-way across the country to satisfy my 2-day deadline– all while taking time away from her Cancun resort holiday LOL. She's like an angel swooping down to save my 5 year anniversary. I'm keeping this number on speed dial.
22:52 27 Sep 20
Kathleen and Oliver are wonderful to work with. Fiance could not be happier with her ring and its quality. Kathleen is very responsive and easy to work with, she showed me options for diamonds until the right one came along and was very helpful in this process. They were never pushy or attempting to oversell which was a great relief when ring shopping. All prices were reasonable so I got great quality for a reasonable priceHighly recommend working with Cultured Brilliance, tell them what you're looking for and they'll help in every way from there. Quality is great and so is the service
19:59 26 Aug 20
Excellent service and Kathleen was transparent through the entire process, answering all of my questions with exceptional knowledge. My fiancé absolutely loves the custom ring. I highly recommend working with her!
16:24 25 Aug 20
I was shopping for an engagement ring in the midst of the early stages of the pandemic, and Kathleen really went above and beyond for me. I had a specific date and she found a way to have a custom piece made in time and also made it happen under my budget I gave her! 10/10 Beyond expectations!
14:00 25 Aug 20
I was shopping online when I came across Cultured Brilliance. They were responsive and easy to work with. I’m so happy with my amazing purchase- once I get a manicure I’ll share a photo of my ring.
13:06 25 Aug 20
Working with Cultured Brilliance was such a joy and great experience. Kathleen made our experience very smooth and made our ring shopping so easy. She bent over backwards to make sure we were extremely happy with our purchases. I highly recommend Cultured Brilliance for your jewelry. We will definitely be using them for future purchases.
03:01 22 Aug 20
I highly recommend Cultured Brilliance! We recently purchased wedding bands and could not be happier with the entire experience. I had my heart set on a band to match the engagement ring that I already had. Not only did Kathleen go above and beyond to make sure that we got exactly what we wanted, she also treated us like family every step of the way and made the whole experience very personal. She is obviously very knowledgeable and creative and taught us a lot throughout the process. I cannot say enough about the exceptional level of customer service and integrity. I will absolutely be back to work on other pieces.
18:28 24 Apr 20
I contacted Cultured Brilliance for my fiance's engagement ring and wedding band.Loved the idea of lab grown diamonds that are suffer free and affordable.We worked on design together and it came out perfectly. I couldn't be more happy.Highly recommended!!!
17:44 24 Feb 20
Working with Kathleen was easy and so much fun! I was working on resetting some diamonds that I already owned. The process was easy, I was involved in every step along the way. The quality is beautiful and I can’t wait to wear this ring for many years to come.
02:24 28 Jan 20
What an absolute pleasure to have purchased such a beautiful stone from such an amazing company. The attention to detail and amount of personal care that was given was beyond exceptional. I highly recommend reaching out to Cultured Brilliance for small to large stones, and everything in between between!
21:10 16 Jan 20
Fantastic experience with Cultured Brilliance. Great team, easy to work with, friendly and down to earth folks. Would highly recommend Cultured Brilliance to experienced jewelry/diamond buyers as well as to people new to the process. Regardless of your price point or design specifics, the Cultured Brilliance team can assist and you will feel very taken care of along the way.
01:23 10 Dec 19
Kathleen was beyond helpful in picking out the right pair of earrings for my wife's birthday. For someone like me that knows very little about jewelry, she did a great job educating me. I feel more comfortable buying from Cultured Brilliance in the future
13:58 09 Dec 19
I could not be more pleased with the my experience with Cultured Brilliance! After a few not so great dealings with the “big box” folks I decided to visit a more intimate and personal jeweler. I am so happy that I chose Cultured Brilliance to select the perfect engagement diamond and setting. They make you feel at home, there is no high pressure, their expertise is outstanding ... not to mention I paid thousands less than I had expected!
22:01 09 Mar 19
I referred my sister’s boyfriend to Cultured Brilliance to pick out an engagement ring and he was so pleased with the customer service. They walked him through each step of choosing a diamond and setting and we also able to customize the ring to add a special family memory.
05:25 18 Jan 19
Honest folks. Their diamonds are scientifically identical to the mined kind — with no “blood diamond” political concerns. And why would pay more for the same thing?
23:25 04 Jan 19
Tony found the perfect setting and diamonds for a necklace and ear rings. My wife loved them and they are the best value on the market. Highly recommend you use Tony!
22:53 31 Dec 18
Extremely Satisfied with the Engagement ring I purchased for my Fiancee (She is too)! Kathleen was great through the whole process. 100% with out a doubt will recommend to friends and family... Great product/ great service/ great prices. 5 Stars